Hello, everyone! I am seeking to obtain an Analyst position using my statistical and financial analysis skills to grow and expand my knowledge in business and data analytics.
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• Assists taxpayers in completing tax relief applications for elderly and permanently disabled; ensuring and approving tax exemption for thousands of elderly and disabled citizens across the City of Richmond
• Resolves taxpayer billing and service queries via RVA311 using statistical tax analysis and cross-functional teamwork
• Investigates intricate taxpayer service issues with a focus on unique and challenging cases using superb front-facing customer-service
• Executes necessary adjustments to taxpayer accounts to facilitate precise tax management
• Performs ownership updates, supplemental tax bill creation, real estate tax corrections, bill adjustments based on estate assessment, tax payment redistribution, and tax credit allocation
• Undertakes research and special tax exemption/modification projects as directed by supervisor
• Provides administrative support to attorney by typing petitions and motions to achieve arbitration in court
• Accommodates attorney in preparation and filing of pleadings, memorandum, and other case related documents
• Collaborates with attorney in scheduling appointments and client management
• Uploads copies of legal proceedings to private cloud database to provide mobile accessibility for attorney
• Contributed to the growth of a cloud-native platform database of $17 Trillion commercial real estate inventory and market across the United States, Spain, France, Canada, & United Kingdom
• Managed and assisted brokers, investors, and individual owners in the online advertisement of more than $7 Billion in commercial real estate assets across Richmond, Norfolk, Western Virginia, West Virginia, and Atlanta markets
• Conducted 30+ daily outbound/inbound phone calls to brokers, developers, property owners and other real estate professionals cross-functionally to obtain real-time property and transaction data to upload to cloud database
• Facilitated screen-shared product trainings for clients on new and existing product features to expand user knowledge such as sale comparables, market rental rates, & positive and negative absorption of markets
• Analyzed market trends and collaborated with regional-based teams to qualify data that will help tell the story of an entire market successfully while consistently contacting 90%+ of clients each month in assigned portfolios
• Acquired knowledge about Real Estate and Contractual Law through work study under guidance of supervisor filing landowner information in regards to their land conservation properties
• Digitally migrated land parcel and property information dating 50 years back to a hybrid cloud database by filing, copying, and scanning to ensure documents were accessible, backed up, and easily accessible to staff
• Commuted to 10+ courthouses throughout Virginia to extract contact information of potential clients suffering from garnishments or warrants in debt from the Federal Court System Database
• Mailed advertisement letters to potential clients to inform them of Law Firm services
• Gained legal exposure to Chapter 7 and 13 Bankruptcies, garnishments, foreclosures, & warrants in debt
Relevant Coursework: EU in World Affairs, American Politics: Political and Civic Engagement, Power, Violence, and Inequality in the Global South
Relevant Coursework: Economy of the European Union, Spanish Mass Media, Translation from Spanish to English
GPA: 4.43
Class Rank: 7/216
My hobbies include teaching myself programming skills, teaching myself and playing saxophone, researching and learning world history, astronomy, physics, demographics, and cars. More of my interests include diligently exercising, making friends and family laugh, attending UVA Sports activities, and traveling around the country, Asia, and Europe.
Fun facts about me: I've travelled to 14 countries - having visited Tokyo twice and Valencia 4 times, I can play 7 instruments, participated in high school and college marching band, & marched in the 2015 Macy's Thanksgiving Day Parade!